Returns & Refunds Policy – arneclothing.com

Our Return Promise

We accept returns within 30 days of delivery for most items. Products must be:
✔ Unworn & unwashed
✔ Tags & original packaging intact
✔ Accompanied by proof of purchase

Non-Returnable Items

✖ Final sale items (marked at checkout)
✖ Worn or altered garments
✖ Products without original tags
✖ Personalized/custom orders

How to Return

Step 1: Initiate Your Return

• Log in to your account dashboard
• Select “Request Return” under your order
• For guest orders, use our Return Portal

Step 2: Package Your Items

• Include the completed return form
• Use original packaging when possible
• Attach prepaid label (U.S. customers)

Step 3: Ship Your Return

• Drop off at any UPS location (U.S.)
• International: Use tracked shipping (customer-paid)
• Allow 7-10 days for processing after receipt

Refund Details

• Processing Time: 5-7 business days
• Refund Method: Original payment
• Deductions:
  • Original shipping costs (unless defective)
  • $7.95 restocking fee for non-faulty returns

Exchange Options

For size/color changes:

1. Return original item for refund
2. Place new order for preferred item

Special Cases

Damaged/Defective Items

• Report within 48 hours of delivery
• Provide clear photos of issue
• Free return shipping + replacement

Wrong Items Received

• Contact us immediately
• Prepaid return label provided
• Priority processing

International Returns

• Customer responsible for:
  • Return shipping costs
  • Customs fees
• Refund excludes original shipping/duties